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Our guarantee

Your 3 miles, protected

While you're a member, we won't build a website for any other salon or home-studio groomer within 3 miles of you. You get the edge, not your competitor down the road. The guarantee covers groomers with premises; mobile groomers aren't covered and don't count as rivals.

No rival salon groomer on Paws & Book within 3 miles of you. Guaranteed.

What you'll have over other groomers near you

  • Clients book 24/7 online

    While other groomers miss calls mid-groom, your customers book an open slot any time, day or night.

  • Deposits that cut no-shows

    Customers pay a deposit to secure their slot, straight to your own Stripe account, so fewer empty tables.

  • Your own app on their phones

    Your logo sits on your customers' home screens, one tap from rebooking with you instead of anyone else.

  • Easier to find on Google

    Built with the local search basics done properly to help you show up when people nearby search. No one can honestly promise top spot, and we won't.

  • Automatic reminders and review requests

    Customers get a reminder before every appointment and a review request afterwards, without you lifting a finger.

How the guarantee works

Draft: to be reviewed by a solicitor before launch.

The 3-mile guarantee

While you're a Paws & Book member, we won't build or run a website for any other dog grooming business with premises (a salon or a home grooming studio) within 3 miles of yours.

How the distance is measured

In a straight line between your premises and theirs.

Mobile groomers

The guarantee is for groomers who work from fixed premises. Mobile groomers don't get a protected area, and they don't count as rivals, so we may build websites for mobile groomers who work near you.

First come, first served

Areas are protected in the order members sign up. Before we take any payment, we check your area. If another member is already within 3 miles, we'll tell you straight away and you won't be charged.

How long it lasts

For as long as your subscription is active and paid up. If you cancel, your area is released.

What it doesn't cover

It covers only groomers who use Paws & Book. We can't stop other groomers near you from having their own websites or using other providers.

If we break it

[Write what you'll do if this guarantee is ever broken, for example: you can cancel straight away and we'll refund your monthly fees from the date the other groomer's site went live.]